FAQs

General

Find all of our official information in this section.

What does SmartAID do?

SmartAID is an international non-profit organization. SmartAID deploys clean energy, connectivity, and life-saving technology to communities impacted by natural disasters and conflict, restoring power, communications, and dignity when and where it’s needed most

Is SmartAID a registered charity?

Yes, in the United States, we are a 501(c)(3) registered charity (EIN: 82-3229884). 
Candid Silver Transparency 2026 Seal
In Australia we are ACNC & DGR Registered ABN: 40 639710811.

Are you affiliated with any political movements or parties?

No, we are proudly apolitical and non-partisan, focusing solely on providing aid where it is needed most. We work with over 200 government ministry partners to ensure aid reaches disaster areas and directly benefits local organizations and individuals.

How can I keep up with SmartAID?

You can subscribe to our email list (in the footer) to receive updates on SmartAID projects and stories. We also post on Instagram and LinkedIn, sharing field updates from our volunteers.

Finances

Transparency is key for us and our work.

How do I know my money is being well spent?

We take your contributions seriously and are committed to delivering innovative, life-changing solutions with them. You can read our Impact Reports to see the impact of your donations.

How does SmartAID manage its finances?

Over 98% of the funds raised go directly to projects, with around 2% for administration and fundraising. This ensures the effectiveness of our work and helps us raise necessary funds for continued impact. Visit Candid profile to view our published Form-990.

Donating

Here is all the information you need to donate with trust.

How can I donate to SmartAID?

Credit Card: Click ‘DONATE’ on any page to provide a one-time or recurring contribution.
Direct Deposit: Please email us to request a Direct Deposit Form in your region.
Donor Advised Fund (DAF) Giving: Use our DAF Direct link if you hold a DAF account with DAFGiving360, Fidelity Charitable or BNY Charitable. (Click here to learn about DAF Giving.)
Corporate Giving: We are registered with Benevity (Global), Good Company (AU), GoodStack (Global).

Are donations tax deductible?

Yes, donations to SmartAID are tax-deductible in Canada, the US, the EU, Australia and the UK. You will receive an email receipt/invoice at the time of your donation.
In the United States, we are a 501(c)(3) registered charity (EIN: 82-3229884).
In Australia we are ACNC Registered ABN: 40 639710811 & Deductible Gift Recipient (DGR) endorsed for all donations over $2 being tax deductible.

Can I donate money to a specific program
or geography?

The most impactful way to donate is through a general contribution to the SmartAID Humanitarian Aid fund, as it allows us to direct it to the most urgent needs. However, you may direct your donation to a particular program via the DONATE button.

How to I update/edit/cancel my recurring donation?

Please email us to update/edit/cancel your recurring dontation.

Can I donate from an international address or with international currency?

Yes, we accept donations in any currency via the DONATE button, otherwise USD.

Get involved

Skills or time to spare? Let’s get in touch.

How can my business give back to SmartAID?

Our partners support us through volunteering, technology, and donations. Some share their skills and time, others provide critical infrastructure, and many contribute funds for emergency response. Please complete the 'Partnership Form' with your specific interest.

Can I volunteer?

We are always looking for people to contribute their expertise and passion to humanitarian projects. Please complete the 'Partnership Form' with your Volunteer interest.

Can someone from SmartAID speak at my event?

Please email us with specific details about your event, and we will do our best to be there.

Can I interview a SmartAID team member?

Please email us with specific details and we'll help organize an interview with the best team member for your needs.

Can I use your photos, videos, or logo?

You are welcome to use our materials as long as you credit “Photo (or video) by SmartAID.” If you plan to use our logo, please email us to share a reference link or copy with us

Can you send me pamphlets or brochures for my event?

To reduce costs, we do not print materials. However, feel free to print any resources you need directly from our website. If you need further support, please email us.

Your donation will change lives

Help us deliver life-saving tech to more people in need.

SmartAID is a Registered charity. Learn more.